Privacy Policy for Personal Data Processing

Last Updated: January 2026

1. General Provisions

1.1

This Privacy Policy (hereinafter referred to as the "Policy") defines the procedure for processing and protecting personal data of users (hereinafter referred to as "Users") of the website https://ragradus.com/ (hereinafter referred to as the "Website"), owned and operated by Gradus Hub Technical Services LLC, registered at Office G-01, Building 4, Property Investment Offices, Green Community, Dubai Investment Park, Dubai, UAE (hereinafter referred to as the "Company" or "We").

1.2

The purpose of this Policy is to ensure the protection of the rights and freedoms of individuals during the processing of their personal data, in compliance with international data protection standards, including the General Data Protection Regulation (GDPR).

1.3

By using the Website and providing their personal data, the User gives free, specific, informed, and unambiguous consent to the processing of their personal data under the terms of this Policy.

1.4

This Policy applies to all personal data that the Company may receive from the User during their interaction with the Website.

2. Personal Data Processed

2.1

The Company may process the following categories of personal data provided by the User:

  • Contact Information: Name, surname, email address, phone number.
  • Professional Information: Job title, company name, information contained in a resume or CV submitted via the Website.
  • Technical Data: IP address, browser type and version, time zone, operating system, and other technology data collected via cookies and similar tracking technologies (see Section 6).
  • Communication Data: Contents of messages, inquiries, or requests sent via contact forms or email.

3. Purposes of Personal Data Processing

The Company processes personal data for the following lawful purposes:

  • To respond to User inquiries and provide information about the Company's outsourcing services.
  • To evaluate and process applications for potential employment or cooperation (for candidates and potential contractors).
  • To establish and maintain business relationships with potential and existing clients.
  • To improve the functionality, security, and user experience of the Website.
  • To comply with legal and regulatory obligations.

4. Legal Basis for Processing

The Company processes personal data based on one or more of the following legal grounds:

  • The User's explicit consent (e.g., for receiving marketing communications).
  • The necessity for the performance of pre-contractual measures or a contract (e.g., responding to a service request).
  • The legitimate interests of the Company (e.g., ensuring the security of the Website, fraud prevention), provided such interests are not overridden by the User's rights and interests.
  • Compliance with a legal obligation.

5. Data Storage and Transfer

5.1

The User's personal data is stored only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

5.2

The Company does not sell or rent Users' personal data to third parties.

5.3

The Company may transfer personal data to trusted third-party service providers (data processors) who assist in operating the Website, conducting business, or servicing the User (e.g., cloud hosting providers, email service providers, CRM systems). Such transfers are governed by contracts that ensure an equivalent level of data protection.

5.4

As an international outsourcing provider, the Company may transfer personal data to countries outside the European Economic Area (EEA). In such cases, the transfer will be carried out in accordance with Chapter V of the GDPR, ensuring appropriate safeguards (e.g., Standard Contractual Clauses, adequacy decisions).

6. Cookies and Tracking Technologies

6.1

The Website uses cookies and similar technologies to distinguish User preferences and optimize their experience. Cookies are small text files stored on the User's device.

6.2

The User is asked to provide clear consent for the use of non-essential cookies (e.g., for analytics or advertising) via the cookie banner upon first visit to the Website. Essential cookies for site functionality are used based on legitimate interest.

6.3

Users can manage their cookie preferences at any time through their browser settings.

7. User Rights

In accordance with applicable data protection laws, the User has the following rights regarding their personal data:

  • Right of Access: To request a copy of their personal data.
  • Right to Rectification: To request correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): To request deletion of their personal data under certain conditions.
  • Right to Restriction of Processing: To request a temporary halt to the processing of their data.
  • Right to Data Portability: To receive their data in a structured, machine-readable format.
  • Right to Object: To object to processing based on legitimate interests.
  • Right to Withdraw Consent: To withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, the User may contact the Company using the details provided in Section 9.

8. Data Security

8.1

The Company implements appropriate technical and organizational security measures (including encryption, access control, and secure protocols) to protect personal data from unauthorized access, disclosure, alteration, or destruction.

8.2

Despite these measures, the Company cannot guarantee absolute security of data transmitted over the Internet.

9. Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, including to exercise your rights, please contact our Data Protection Officer (DPO):

Email: info@ragradus.com

Postal Address:
Office G-01, Building 4, Property Investment Offices, Green Community, Dubai Investment Park, Dubai, UAE

10. Policy Updates

The Company reserves the right to update this Policy periodically. The updated version will be posted on this page with a revised "Last Updated" date. Users are encouraged to review this Policy regularly.